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How is AI Essentials different from AI Automation?

The AI Essentials course covers foundational generative AI skills, like AI prompting: entering specific instructions or queries into AI systems like ChatGPT to generate the outputs you want, such as text, images, or code.

AI Automation goes a step further. It focuses on automating tasks by integrating AI tools into structured workflows. You’ll learn how to connect AI with no-code automation tools like Make.com, Zapier, and n8n to streamline processes, reduce manual work, and improve efficiency.

To learn more about our AI courses, email us at support@ziplines.com, and someone from our team will get back to you.

What is the job outlook for AI prompting skills?

As industries rapidly integrate AI technologies, the demand for professionals proficient in AI skills has surged. Job postings with generative AI increased by 15,625% from 2021 to 2024, according to the Lightcast “Speed of Skill Change” report, underscoring significant market demand. Additionally, Lightcast found that AI skills command a 28% salary premium in the Beyond the Buzz: Developing the AI Skills Employers Actually Need report.

Who is the ideal candidate for this program?

This course attracts learners who are motivated to expand their knowledge and grow job-critical skills to continue their development and advancement. Their backgrounds are wide and varied, including professionals from Marketing, Sales, Project Management, Product, Customer Success, Business Operations, HR, Finance, IT/DevOps, and more.

Our course is ideal for anyone who identifies with one of the following profiles:

Business professionals looking for tangible practice with AI
Business professionals looking to:
- Gain a 'big picture' understanding of the capabilities of AI
- Apply AI skills in their current role
- Transition into a job or career path that values or requires AI skills
Identify how they can use AI across a wide variety of use cases
Entrepreneurs, business owners, and professionals looking to unlock new approaches to driving innovation, growth, and impact

Have additional questions? Email us at support@ziplines.com and someone from our enrollment team will get back to you.

What is AI prompting, and is it the same as prompt engineering?

AI prompting involves entering specific instructions or queries into AI systems to generate desired outputs, such as text, images, or code. It involves crafting text prompts to achieve the user's goals. Unlike the more specialized prompt engineering, AI prompting is an accessible skill anyone can quickly learn and use.

This course equips you with essential AI skills to enhance productivity and prepare you for future technological advancements while giving you the skills to use and innovate at work now.

Are there any prerequisites for the course?

AI prompting is a skill anyone can learn and use, and this course is designed for learners with no prior experience.

To complete the course successfully, learners should be able to use web applications, download and access files, and use email and messaging apps.

Do you offer group enrollment with business discounts for this course?

Yes! We offer group enrollments for your team’s AI training needs. We work with business teams, executives, and organizations of all sizes to provide seamless group enrollment and onboarding. Learn more and request a group enrollment quote here.

Will I have a completed portfolio at the end of the course?

The course and the Playbook projects will provide you with content to create a portfolio, but you are responsible for creating a portfolio on the platform of your choice.

How many hours a week should I expect to spend on the program?

Our courses are built for real life. This program is designed to fit around a full-time role while still delivering meaningful outcomes.

You can expect to spend 6–8 hours per week on interactive, on-demand content, including hands-on activities and applied playbook assignments.

Weekly live online sessions (2 hours) are led by expert AI practitioners and include demos, discussion, and deeper dives into course content. These sessions are optional and recorded for later viewing.

Will I earn a certificate?

Yes, you will earn a university-issued certificate of completion that verifies your knowledge and hands-on experience in AI Essentials. This prestigious credential will enhance your resume, making you more attractive to potential employers. It can also be showcased on LinkedIn to highlight your proficiency in AI technologies, setting you apart in a competitive job market. Earning this certificate of completion demonstrates your commitment to continuous learning and professional growth, significantly boosting your career advancement opportunities.

What do I need to do to pass the course?

To receive a university-issued certificate of completion, you must achieve at least 70% on the module assessments and successfully complete all of the playbook assignments.

Will I receive credit for this course?

No, this is a noncredit course. As such, it is not eligible for financial aid. However, many employers offer reimbursement for continuing education, so check with your human resources department to determine your eligibility.

What payment options are offered?

There are multiple payment options for this course. The first way is to pay upfront, online. This option also provides the largest savings.

We offer both installment and financing options. To find out if you qualify for either of these payment options, fill out the enrollment form to be directed to the payment page. From there, you can click on the "Get Qualified" link to see what options are available.

Many employers also offer tuition reimbursement. Our guide gives you suggestions and templates for how to ask your employer to cover the cost of the course.

View our reimbursement guide.

What is your cancellation and refund policy?

We are confident in the quality of our learning experience, having supported thousands of learners and received hundreds of 5-star reviews. Because we believe so strongly in the value and impact of our course, we offer a 7-day money-back guarantee from the start date. If the course isn't the right fit for you, you can withdraw within the first week of your course and receive a full refund, no questions asked.

Where does the program take place?

Everything is online. You’ll access on-demand content and assignments through our online learning platform and join the optional instructor-led live sessions once a week through a video conference platform. The live sessions are recorded and available for playback on demand. The online Learner Dashboard can be accessed from anywhere with an internet connection on a computer.

Who is Ziplines Education?

Ziplines Education is a market-driven education company based in Silicon Valley, CA. Washington State University Carson College of Business collaborates with Ziplines Education to offer innovative and highly rated certificate courses that help adult learners and working professionals build work-ready digital skills and earn industry-recognized credentials.

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